Senior Customer Experience Representative

Slice Careers

Debar, North Macedonia
Competitive salary; comprehensive benefits; not sp...
**
3+ years in account management or customer support
Excellent verbal and written english communication skills
Evening or night shift availability (4 pm to 7 am)
** Slice Careers is seeking a Senior Customer Experience Representative to support their restaurant partners in North Macedonia by ensuring seamless onboarding and exceptional customer interactions. The role requires strong communication skills, problem-solving abilities, and experience in customer support or account management. **

Job Summary

  • The role involves onboarding new customers to the Phone product and serving as a key point of escalation for US partners.
  • Candidates must be available for evening or night shifts between 4 pm and 7 am at an on-site location in Debar.
  • Slice offers a comprehensive set of benefits and competitive salary to its growing team of over 600 employees.

Matching Summary

Match Score: 75

** Slice Careers is seeking a Senior Customer Experience Representative to support their restaurant partners in North Macedonia by ensuring seamless onboarding and exceptional customer interactions. The role requires strong communication skills, problem-solving abilities, and experience in customer support or account management. **

Salary

Competitive salary; Comprehensive benefits; Not specified

Skills & Requirements

Must-have

  • 3+ years in Account Management or Customer Support
  • Excellent verbal and written English communication skills
  • Evening or night shift availability (4 pm to 7 am)

Nice-to-have

  • Proficiency with Google Workspace tools
  • Positive and upbeat attitude
  • Ability to remain calm under high pressure

Key Requirements

  • 3+ years experience in Account Management, Customer Support, or Customer Success
  • On-site work requirement in Debar
  • Availability for 2nd and 3rd shifts

Work Rights

Not specified

Tailored Resume

Cover Letter