Competitive salary; comprehensive benefits; not sp...
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3+ years in account management or customer support
Excellent verbal and written english communication skills
Evening or night shift availability (4 pm to 7 am)
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Slice Careers is seeking a Senior Customer Experience Representative to support their restaurant partners in North Macedonia by ensuring seamless onboarding and exceptional customer interactions. The role requires strong communication skills, problem-solving abilities, and experience in customer support or account management.
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Job Summary
The role involves onboarding new customers to the Phone product and serving as a key point of escalation for US partners.
Candidates must be available for evening or night shifts between 4 pm and 7 am at an on-site location in Debar.
Slice offers a comprehensive set of benefits and competitive salary to its growing team of over 600 employees.
Matching Summary
Match Score: 75
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Slice Careers is seeking a Senior Customer Experience Representative to support their restaurant partners in North Macedonia by ensuring seamless onboarding and exceptional customer interactions. The role requires strong communication skills, problem-solving abilities, and experience in customer support or account management.
**
Salary
Competitive salary; Comprehensive benefits; Not specified
Skills & Requirements
Must-have
3+ years in Account Management or Customer Support
Excellent verbal and written English communication skills
Evening or night shift availability (4 pm to 7 am)
Nice-to-have
Proficiency with Google Workspace tools
Positive and upbeat attitude
Ability to remain calm under high pressure
Key Requirements
3+ years experience in Account Management, Customer Support, or Customer Success