Senior Technical Field Engineer

Unisys

Perth, WA, Australia
On-site
Enterprise client support
Onsite service delivery
Advanced technical maintenance
Provides the full range of Field Engineering support for an assigned base of large and complex enterprise clients

Job Summary

  • Provides the full range of Field Engineering support for an assigned base of large and complex enterprise clients.
  • Takes complete ownership of onsite service activities, ensuring seamless delivery and client satisfaction.
  • Uses advanced tools and technical expertise to resolve client problems and conduct scheduled installs.

Matching Summary

Provides the full range of Field Engineering support for an assigned base of large and complex enterprise clients.

Skills & Requirements

Must-have

  • Enterprise client support
  • Onsite service delivery
  • Advanced technical maintenance
  • Product and system installation
  • Client problem resolution
  • Technical feedback provision

Nice-to-have

  • Proactive team support
  • Continuous improvement contribution
  • Client service metric enhancement

Key Requirements

  • Enterprise-level work background
  • Proven complex client environment management
  • Experience installing, repairing, and maintaining hardware/software
  • Ability to ensure systems operate as designed
  • Strong collaboration skills
  • Capability to schedule services and engage with customers

Work Rights

Not specified

Tailored Resume

Cover Letter