Teller

mvt.se

Georgetown, Delaware, United States of America
Base: $18.00 - $26.21 hourly (usd); bonus/equity: ...
Customer service standards adherence
Digital engagement and demonstrations
Lobby management and customer greeting
The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner

Job Summary

  • The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.
  • The jobholder must exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand.
  • M&T Bank is committed to fair, competitive, and market-informed pay for our employees.

Matching Summary

The position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner.

Salary

Base: $18.00 - $26.21 Hourly (USD); Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service standards adherence
  • Digital engagement and demonstrations
  • Lobby management and customer greeting
  • Accurate financial transaction processing
  • Compliance with AML/BSA/KYC regulations
  • Operational risk and audit control adherence

Nice-to-have

  • Empathy and customer centricity
  • Flexibility and adaptability
  • Digital fluency
  • Entrepreneurial spirit
  • Critical thinking
  • Bilingual skills

Key Requirements

  • High school diploma or equivalent (GED)
  • Minimum 6 months customer service experience
  • Cash handling experience
  • Proven verbal communication skills
  • Proven interpersonal skills
  • Proficient with internet user-level technology

Work Rights

Not specified

Tailored Resume

Cover Letter