Job Summary

• Unum is committed to helping employees thrive by providing award-winning culture, competitive benefits, and career advancement opportunities.
• This role involves processing customer inquiries, changes, enrollments, and financial transactions with accuracy and compliance to contractual provisions.
• The position requires building effective partnerships, handling escalations with empathy, and continuously improving processes to enhance customer satisfaction.

Matching Summary

Salary

Base: $40,000.00-$75,600.00; Bonus/Equity: Performance based incentive plans; Benefits: Health, vision, dental, disability, PTO, 401(k) with employer match

Skills & Requirements

Key Requirements

• 2- or 4-year college degree preferred or related experience
• Experience in customer interactions
• Solid knowledge of Unum and Colonial products
• Strong verbal and written communication skills
• Ability to handle high volume work in fast-paced environment
• Proactive and solution oriented
• Experience with handling personally identifiable information

Work Rights