Senior Associate Servicenow - Cloud & Infrastructure Operations

PwC PricewaterhouseCoopers GmbH

Servicenow implementation and transformations
Itil 4 and cobit framework knowledge
Cloud platform experience aws azure gcp
This role involves analyzing client needs and implementing ServiceNow software solutions to optimize operational efficiency

Job Summary

  • This role involves analyzing client needs and implementing ServiceNow software solutions to optimize operational efficiency.
  • You will be expected to anticipate team and client needs while delivering quality in increasingly complex situations.
  • The position requires deep technical expertise in cloud platforms, observability tools, and IT asset management.

Matching Summary

This role involves analyzing client needs and implementing ServiceNow software solutions to optimize operational efficiency.

Skills & Requirements

Must-have

  • ServiceNow implementation and transformations
  • ITIL 4 and COBIT framework knowledge
  • Cloud platform experience AWS Azure GCP
  • DevSecOps transformation experience
  • Cloud discovery and tagging integration

Nice-to-have

  • Ability to navigate complex ambiguous situations
  • Strong client relationship building skills
  • Experience re-engineering IT governance frameworks
  • Critical thinking for complex concept breakdown
  • Data interpretation for strategic insights

Key Requirements

  • ServiceNow certifications preferred
  • ITIL 4 certification preferred
  • Cloud provider certifications (AWS/Azure/GCP) preferred
  • FinOps Certified Practitioner preferred
  • BMC Helix or Jira Service Management experience

Work Rights

Not specified

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