This role is accountable for cultivating and sustaining an exceptional client-centric culture, where every decision and action prioritizes client needs and experience, while simultaneously upholding the highest standards of operational excellence in safety, quality, innovation, and technical support
Job Summary
This role is accountable for cultivating and sustaining an exceptional client-centric culture, where every decision and action prioritizes client needs and experience, while simultaneously upholding the highest standards of operational excellence in safety, quality, innovation, and technical support.
Develop and execute the annual operating budget and business plan to meet or exceed key performance indicators.
Promote a high-performance culture by supporting employee development, cross-training, and talent identification.
Matching Summary
This role is accountable for cultivating and sustaining an exceptional client-centric culture, where every decision and action prioritizes client needs and experience, while simultaneously upholding the highest standards of operational excellence in safety, quality, innovation, and technical support.
Skills & Requirements
Must-have
Client-centric culture
Operational excellence
HSE policies and programs
Quality program mandates
Financial performance management
Proficiency in MS Office Suite
Nice-to-have
Employee development and talent identification
Innovation and continuous improvement
Strong client relationships
Embody ALS Core Values
Key Requirements
Minimum of 10 years management experience
Bachelor’s degree or technical diploma in chemistry or related field
In-depth knowledge of environmental industry
Proven track record of employee engagement
Ability to manage change effectively
Citizen or Permanent Resident or valid working visa
Work Rights
Citizen or Permanent Resident or valid working visa