Business Support_inside Sales

Global Blue

Tokyo, Japan
Crm database management (salesforce)
Inside sales and outbound calling
Customer service and query resolution
This role involves supporting the sales team through administrative tasks and managing customer relationships primarily via calls

Job Summary

  • This role involves supporting the sales team through administrative tasks and managing customer relationships primarily via calls.
  • The position requires acting as a key contact for customer queries related to the new Japan Tax Free System starting in November 2026.
  • The candidate will be responsible for building sales relationships, resolving customer issues, and maintaining professional customer service standards.

Matching Summary

This role involves supporting the sales team through administrative tasks and managing customer relationships primarily via calls.

Skills & Requirements

Must-have

  • CRM database management (Salesforce)
  • Inside sales and outbound calling
  • Customer service and query resolution
  • Sales order creation and processing
  • Data entry and report generation
  • Knowledge of Japan Tax Free System

Nice-to-have

  • Results-driven and motivated
  • Excellent communication and relationship building
  • Outstanding negotiation skills
  • Ability to handle data analysis
  • Self-driven and hard-working attitude

Key Requirements

  • Previous telesales experience
  • Account management experience
  • Customer service experience
  • Experience working to targets and deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter