Job Summary

• The main purpose of this job is to support Commercial Contract clients in a variety of ways including assisting with the underwriting of new applications and contracts, account setup, maintenance, product changes, contract modifications, pricing changes, validations and other account changes.
• Respond accurately to external, and internal customers questions/requests via phone/email while maintaining Service Level Agreements (SLAs) and provide high touch customer service that reflects empathy and a positive attitude.
• The candidate selected for this position may be eligible for employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time.

Matching Summary

Salary

Hourly: $23.80 - $31.50; Bonus/Equity: Not specified; Benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time, career development, education assistance, and voluntary supplemental benefits

Skills & Requirements

Key Requirements

• Associate’s degree or equivalent combination of education and experience
• 2+ years related banking and/or card industry experience
• Advanced ability to navigate computer systems
• Intermediate Microsoft Office proficiency

Work Rights