Customer Assistance Representative Iii

Oklahoma State Department of Health

Pryor, Oklahoma, US
Base: up to $41,000.00 annually; bonus/equity: not...
One year clerical office work experience
Three years customer service experience
Processing tax returns or bookkeeping skills
This position serves as the frontline for customer service at the county health department, handling client registrations and inquiries

Job Summary

  • This position serves as the frontline for customer service at the county health department, handling client registrations and inquiries.
  • The role involves processing WIC benefits, verifying Medicaid eligibility daily, and managing billing information and payments.
  • Employees receive a competitive benefits package including generous state-paid allowances, retirement matches, and student loan repayment options.

Matching Summary

This position serves as the frontline for customer service at the county health department, handling client registrations and inquiries.

Salary

Base: Up to $41,000.00 annually; Bonus/Equity: Not specified; Benefits: Generous state paid benefit allowance, retirement match, 15 days vacation, 15 days sick leave

Skills & Requirements

Must-have

  • One year clerical office work experience
  • Three years customer service experience
  • Processing tax returns or bookkeeping skills
  • Daily use of computer and phone systems
  • Ability to travel district-wide as needed

Nice-to-have

  • Knowledge of state laws and rules
  • Experience with accounting principles
  • Strong written and oral communication
  • Team collaboration and peer assistance
  • Familiarity with public administration

Key Requirements

  • One year clerical office work experience
  • Three years customer service experience
  • Equivalent combination of education and experience
  • Thirty semester hours of college including business courses

Work Rights

Not specified

Tailored Resume

Cover Letter