Engagement Manager - Manufacturing

Salesforce

Tokyo, Japan
Lead large transformation projects
Trusted advisor to customers
Drive customer success
The Engagement Manager plays a critical role in shaping and leading large-scale transformation projects for strategically important customers, driving them to success

Job Summary

  • The Engagement Manager plays a critical role in shaping and leading large-scale transformation projects for strategically important customers, driving them to success.
  • The Engagement Manager acts as a trusted advisor to Salesforce customers, providing guidance to sales and professional services teams to ensure synergy across customer projects and guarantee the highest level of customer satisfaction.
  • Salesforce is the #1 AI CRM, where humans with agents drive customer success together, and is looking for Trailblazers passionate about bettering business and the world through AI.

Matching Summary

The Engagement Manager plays a critical role in shaping and leading large-scale transformation projects for strategically important customers, driving them to success.

Skills & Requirements

Must-have

  • Lead large transformation projects
  • Trusted advisor to customers
  • Drive customer success
  • Executive relationship management
  • Proactive and prescriptive advice

Nice-to-have

  • AI-driven innovation
  • Workforce transformation
  • Agentic era leadership

Key Requirements

  • 6+ years consulting delivery experience
  • 3+ years pre-sales experience
  • 3+ years enterprise project management
  • Excellent communication skills
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

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