Techops Engineer

Paytm

Noida, India
On-site
Linux/unix command line experience
Sip protocol and call flow knowledge
Ussd and ivr platform exposure
Paytm is seeking a TechOps Engineer to provide operational support for its telecom and VAS platforms, focusing on real-time monitoring and troubleshooting of services such as USSD, IVR, SIP, and CRBT. The ideal candidate should have hands-on experience with Linux/Unix and a basic understanding of telecom services, with a commitment to maintaining service delivery standards

Job Summary

  • The role involves real-time monitoring and operational support for Paytm's telecom and VAS platforms.
  • Candidates must perform L1 troubleshooting for platform, network, and service-related issues within defined SLAs.
  • The position requires working in a 24x7 shift environment to ensure seamless service delivery.

Matching Summary

Match Score: 85

Paytm is seeking a TechOps Engineer to provide operational support for its telecom and VAS platforms, focusing on real-time monitoring and troubleshooting of services such as USSD, IVR, SIP, and CRBT. The ideal candidate should have hands-on experience with Linux/Unix and a basic understanding of telecom services, with a commitment to maintaining service delivery standards.

Skills & Requirements

Must-have

  • Linux/Unix command line experience
  • SIP protocol and call flow knowledge
  • USSD and IVR platform exposure
  • TCP/IP networking fundamentals
  • Grafana and Prometheus monitoring tools

Nice-to-have

  • Strong ownership and accountability mindset
  • Cross-team coordination communication skills
  • Quick troubleshooting problem-solving ability

Key Requirements

  • B.Tech / B.E / MCA degree required

Work Rights

Not specified

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