Indigenous Banking Specialist Part Time

Cytbjgs

Australia
Fully remote with one day a fortnight in the office
Indigenous customer and community engagement
Culturally appropriate communication
End-to-end customer enquiry handling
Cytbjgs is seeking a part-time Indigenous Banking Specialist to join their Indigenous Customer Assistance Line, focusing on providing tailored banking services to Aboriginal and Torres Strait Islander communities across Australia. The role requires strong communication skills and a commitment to building relationships with Indigenous customers while working primarily from home with minimal office days

Job Summary

  • Our Indigenous Customer Assistance Line (ICAL) is the first of its type for banking in Australia, providing relevant banking services for remote Indigenous customers.
  • In this role, you’ll build and maintain positive relationships with Indigenous customers and communities, ensuring they have access to the Bank's wide range of products and services.
  • This role is working from home with one day a fortnight in an office, and is available for candidates from all states.

Matching Summary

Match Score: 85

Cytbjgs is seeking a part-time Indigenous Banking Specialist to join their Indigenous Customer Assistance Line, focusing on providing tailored banking services to Aboriginal and Torres Strait Islander communities across Australia. The role requires strong communication skills and a commitment to building relationships with Indigenous customers while working primarily from home with minimal office days.

Skills & Requirements

Must-have

  • Indigenous customer and community engagement
  • Culturally appropriate communication
  • End-to-end customer enquiry handling
  • Remote customer banking assistance
  • Working from home with office visits

Nice-to-have

  • Passionate about Indigenous communities
  • Enthusiastic and determined individual
  • Building positive relationships

Key Requirements

  • Highly developed written and verbal communication skills
  • Demonstrated customer and community engagement skills
  • Ability to work in collaboration with communities and stakeholders
  • Strong customer service experience
  • Knowledge of Australian Indigenous communities and cultures

Work Rights

Not specified

Tailored Resume

Cover Letter