Operations Support – Global Loyalty

ING

Salary indication tailored to qualities; 13th mont...
Hybrid
End-to-end operational ownership
Financial administration and invoicing
Supplier and logistics coordination
The Operations Support role at ING focuses on ensuring operational, financial, and commercial efficiency for the company’s Loyalty propositions. The position requires coordination among various teams, management of operational processes, and strong analytical skills to support growth and customer satisfaction

Job Summary

  • This role serves as the central coordination point between Customer Service, Finance, Fulfilment, Marketing, and external suppliers to ensure smooth loyalty operations.
  • The position requires owning end-to-end operational processes including invoice validation, budget management, and exception handling to safeguard accuracy and compliance.
  • Candidates will benefit from a hybrid working environment with competitive compensation including a 13th-month salary, pension scheme, and up to 28 vacation days.

Matching Summary

Match Score: 85

The Operations Support role at ING focuses on ensuring operational, financial, and commercial efficiency for the company’s Loyalty propositions. The position requires coordination among various teams, management of operational processes, and strong analytical skills to support growth and customer satisfaction.

Salary

Salary indication tailored to qualities; 13th month salary; 3.5% Individual Savings Contribution (BIS)

Skills & Requirements

Must-have

  • End-to-end operational ownership
  • Financial administration and invoicing
  • Supplier and logistics coordination
  • Data analysis for performance insights
  • Stakeholder management across departments

Nice-to-have

  • Hands-on proactive ownership style
  • Category management experience
  • Campaign execution support skills
  • Event coordination capabilities
  • Fluent in Dutch and English

Key Requirements

  • Several years of experience in operations or commercial support
  • Strong affinity with financial administration processes
  • Fluency in Dutch and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter