Guest Services Representative - Part Time

Hendrickkiaofconcord

Charlotte, North Carolina, US
Customer service experience
Microsoft office proficiency
Dealership management system knowledge
This role ensures a friendly and receptive environment for guests while supporting sales department administrative functions through accurate customer traffic recording and report production

Job Summary

  • This role ensures a friendly and receptive environment for guests while supporting sales department administrative functions through accurate customer traffic recording and report production.
  • The position involves managing multiple logs, answering and directing phone calls, providing refreshments to guests, and maintaining a clean and safe work environment.
  • The company values servant leadership, teamwork, integrity, customer commitment, passion for winning, accountability, and continuous improvement.

Matching Summary

This role ensures a friendly and receptive environment for guests while supporting sales department administrative functions through accurate customer traffic recording and report production.

Skills & Requirements

Must-have

  • Customer service experience
  • Microsoft Office proficiency
  • Dealership Management System knowledge
  • Phone call handling
  • Data entry and report production
  • Organized and clean work area
  • Regular attendance including weekends

Nice-to-have

  • Excellent interpersonal skills
  • Strong communication skills
  • Teamwork and collaboration
  • Commitment to customer enthusiasm
  • Ability to maintain positive environment
  • Core values alignment

Key Requirements

  • Up to 3 years customer service experience
  • High School Diploma or GED
  • Intermediate Microsoft Office skills
  • Valid Driver’s License preferred
  • Ability to learn dealership software
  • Regular and predictable attendance

Work Rights

Not specified

Tailored Resume

Cover Letter