Base: $16.82ph; base with ba: $17.07ph; benefits: ...
Not specified
High school diploma or associate degree required
Four years business office administration experience
Knowledge of medical terminology required
The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with financial counseling, insurance, and pre-certifications. The role requires experience in customer service and knowledge of medical terminology, with a focus on improving patient care in a collaborative healthcare environment
Job Summary
The Patient Representative works under general supervision counseling patients on their financial status and obligation.
This position is responsible for processing high-risk pre-certifications, developing denial avoidance plans, and producing reports on revenue cycle functions.
UAMS offers benefits including health plans, up to 10% retirement match, and education discounts for staff and dependents.
Matching Summary
Match Score: 85
The University of Arkansas for Medical Sciences is seeking a Patient Representative to assist patients with financial counseling, insurance, and pre-certifications. The role requires experience in customer service and knowledge of medical terminology, with a focus on improving patient care in a collaborative healthcare environment.
Salary
Base: $16.82/hr; Base with BA: $17.07/hr; Benefits: Medical, Dental, Vision, Retirement match
Skills & Requirements
Must-have
High School Diploma or Associate Degree required
Four years business office administration experience
Knowledge of medical terminology required
Intermediate proficiency with MS Office Suite
Proficient keyboard and telephone etiquette skills
Nice-to-have
Experience working with EPIC system preferred
Call center experience in healthcare environment
Experience in registration, billing, or scheduling
General knowledge of office machines including printers
Key Requirements
High School Diploma/GED with 4 years experience OR Associate degree with 2 years experience
Bachelor's Degree qualifies as an alternative minimum qualification
Proof of legal authority to work in the United States required
Work Rights
Must have proof of legal authority to work in the US