Manager - Digital Strategy & Experience (customer Enablement)

Boeing India Private Limited

Chennai, India
Bachelor's degree required
1 year leadership experience
Aerospace systems knowledge
The role involves managing a customer enablement stream to provide 24/7 technical support for BGS eCommerce solutions worldwide

Job Summary

  • The role involves managing a customer enablement stream to provide 24/7 technical support for BGS eCommerce solutions worldwide.
  • Candidates must possess excellent understanding of aerospace systems including fuselage, wing, and mechanical systems while adhering to FAA safety standards.
  • This position requires leading a team through end-to-end customer enablement strategies, defining SLAs, and driving continuous operational improvements.

Matching Summary

The role involves managing a customer enablement stream to provide 24/7 technical support for BGS eCommerce solutions worldwide.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 1 year leadership experience
  • Aerospace systems knowledge
  • 24/7 shift work availability
  • FAA safety standards familiarity

Nice-to-have

  • Engineering degree preferred
  • Strong team building aptitude
  • High tolerance for complexity
  • Self-starter with positive attitude
  • Experience in fleet support

Key Requirements

  • Bachelor's degree minimum
  • 1 year formal leadership experience
  • Knowledge of Aircraft systems and procedures
  • Familiarity with FAA regulatory requirements
  • Fluency in English and MS Office tools

Work Rights

Not specified

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