Senior Manager Ground Customer Experience

Jetstar Airways

Sydney, Australia
On-site
Senior product management roles
Airline industry experience
Customer-centred approaches
Lead high-impact product strategy that shapes the end-to-end customer experience for one of Australia’s most iconic brands

Job Summary

  • Lead high-impact product strategy that shapes the end-to-end customer experience for one of Australia’s most iconic brands.
  • Provide strategic direction across this space, turning insight into clear priorities and meaningful outcomes.
  • The Qantas employee benefits program offers amazing benefits that extend well beyond travel, including heavily discounted air travel, flexible leave options, and access to thousands of rewards.

Matching Summary

Lead high-impact product strategy that shapes the end-to-end customer experience for one of Australia’s most iconic brands.

Skills & Requirements

Must-have

  • senior product management roles
  • airline industry experience
  • customer-centred approaches
  • customer research and insights
  • cross-functional team collaboration
  • commercial capability
  • supplier and partner management

Nice-to-have

  • creativity and passion encouraged
  • personal and professional growth
  • dream big and deliver successfully

Key Requirements

  • 10+ years' experience in senior product management
  • right to work in Australia / New Zealand

Work Rights

Right to work in Australia / New Zealand

Tailored Resume

Cover Letter