As the Machine Learning Product Director for Attrition Risk Insights, you own the end-to-end Machine Learning strategy behind the company’s source of truth for customer risk
Job Summary
As the Machine Learning Product Director for Attrition Risk Insights, you own the end-to-end Machine Learning strategy behind the company’s source of truth for customer risk.
In close partnership with the Data Science team, you will co-own the modeling roadmap, experimentation strategy, and model performance—ensuring accuracy, explainability, and measurable business impact.
Join us at a pivotal moment where reducing customer attrition is an executive-level priority and Attrition Risk Insights serves as the company’s definitive source of truth for customer risk.
Matching Summary
As the Machine Learning Product Director for Attrition Risk Insights, you own the end-to-end Machine Learning strategy behind the company’s source of truth for customer risk.
Salary
Base: $16,400 - $261,500 annually; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Machine Learning strategy
product strategy
model performance
customer risk identification
cross-functional alignment
Nice-to-have
AI CRM
data-driven insights
workforce transformation
agentic era
Key Requirements
10+ years product management experience
5+ years ML-focused product management
Bachelor's degree in Business, Engineering, Marketing, Data Science, or related field