Customer Success Associate

Wolters Kluwer

Dallas, TX, United States
Base: $33,500.00 - $56,075.00 usd; bonus/equity: n...
Onsite
B2b client service experience
Consultative customer service
Order process management
CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions trusted by businesses and law firms worldwide

Job Summary

  • CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions trusted by businesses and law firms worldwide.
  • The role involves managing day-to-day customer relationships, providing consultative service, and driving cross-selling opportunities to meet customer needs.
  • Wolters Kluwer offers competitive benefits including Medical, Dental & Vision Plans, 401(k), Tuition Assistance, Paid Parental Leave, and more to support work-life balance.

Matching Summary

CT Corporation is the global leader of legal entity management, corporate compliance and due diligence solutions trusted by businesses and law firms worldwide.

Salary

Base: $33,500.00 - $56,075.00 USD; Bonus/Equity: Not specified; Benefits: Competitive benefits including medical, dental, vision, 401(k), tuition assistance, paid parental leave

Skills & Requirements

Must-have

  • B2B client service experience
  • Consultative customer service
  • Order process management
  • SalesForce proficiency
  • Cross-selling opportunities
  • Microsoft Office Suite proficiency

Nice-to-have

  • Strong organizational skills
  • Time management and multi-tasking
  • Analytical and problem-solving skills
  • Ability to absorb product knowledge quickly
  • Sound business judgment
  • Experience generating add-on sales revenue

Key Requirements

  • Bachelor’s degree or equivalent
  • Minimum two years B2B client/customer service experience
  • Preferably consultative service experience in banking, insurance, hospitality, retail or legal industry

Work Rights

Not specified

Tailored Resume

Cover Letter