Workday is seeking a Senior Production Readiness Manager based in India for a fully remote role. The position focuses on ensuring smooth deployment of Workday products by providing technical expertise and managing customer relationships during the pre-deployment phase.
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Job Summary
This role serves as the voice of the customer, ensuring successful performance testing and transition to production for large deployments.
The team is dedicated to guiding strategic customers through pre-deployment activities to maximize Workday product performance.
Candidates must possess a BS or MS in a Technical Degree or equivalent experience with 7+ years in complex software support.
Matching Summary
Match Score: 85
Workday is seeking a Senior Production Readiness Manager based in India for a fully remote role. The position focuses on ensuring smooth deployment of Workday products by providing technical expertise and managing customer relationships during the pre-deployment phase.
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Skills & Requirements
Must-have
7+ years technical support experience
5+ years customer support or consulting
ERP system performance expertise
Workday product architecture knowledge
Project management and prioritization skills
Nice-to-have
Crisis management experience
HR, Time Tracking, Financials applications
Strong storytelling for technical concepts
Ability to thrive with ambiguity
Self-driven learning capability
Key Requirements
BS or MS in Technical Degree
7+ years technical support experience
5+ years ERP performance experience
APJ shift availability (6:30am to 3:30pm India time)