Not specified; not specified; benefits: jobrad, sp...
Completed commercial training in wholesale or forwarding
Secure handling of ms office software
Experience with erp systems
The role involves independently processing returns, handling complaints, and managing customer orders within a leading B2B omnichannel commerce company
Job Summary
The role involves independently processing returns, handling complaints, and managing customer orders within a leading B2B omnichannel commerce company.
Candidates will coordinate transport loss cases, verify invoices, and resolve discrepancies while ensuring timely execution of scheduled appointments.
The position offers flexible working hours, up to four weeks of workation, 30 vacation days, and access to a comprehensive benefits package including health and mobility options.
Matching Summary
The role involves independently processing returns, handling complaints, and managing customer orders within a leading B2B omnichannel commerce company.
Salary
Not specified; Not specified; Benefits: Jobrad, Sport, Health, Mobility, Pension
Skills & Requirements
Must-have
Completed commercial training in wholesale or forwarding
Secure handling of MS Office software
Experience with ERP systems
Good English skills in writing and speaking
Nice-to-have
First professional experience in customer service
Experience in after-sales processes
High commitment and motivation
Strong team collaboration skills
Key Requirements
Commercial vocational training in wholesale or forwarding