Customer Service Advisor - Mitcheldean

Assurant Inc

Mitcheldean, Gloucestershire, United Kingdom
Base: £24,968.39 py; bonus/equity: bonus schemes a...
Fully remote
Excellent verbal, written, and listening skills
Basic computer skills including data entry
Experience working in a customer service environment
The role involves assisting customers to make motor claims by taking calls from dealers and submitting claims on behalf of warranty holders

Job Summary

  • The role involves assisting customers to make motor claims by taking calls from dealers and submitting claims on behalf of warranty holders.
  • Assurant offers comprehensive training, remote work options after probation, and 21 days of annual leave plus bank holidays.
  • Employees receive access to an employee assistance program, health cash plans, bonus schemes, and free onsite parking.

Matching Summary

The role involves assisting customers to make motor claims by taking calls from dealers and submitting claims on behalf of warranty holders.

Salary

Base: £24,968.39 Per Annum; Bonus/Equity: Bonus schemes available; Benefits: 21 days annual leave, health cash plans, retail discounts

Skills & Requirements

Must-have

  • Excellent verbal, written, and listening skills
  • Basic computer skills including data entry
  • Experience working in a customer service environment

Nice-to-have

  • Active listener with passion for helping others
  • Problem solver who challenges the norm
  • Interest in warranty and claims processes

Key Requirements

  • Experience in customer service environment
  • Data entry and website navigation skills
  • Strong verbal and written communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter