Senior Processing Unit Officer

SGS Australia Pty Ltd

Hyderabad, India
On-site
Certificate of conformity issuance
Complex case management
E-trade system data entry
The Senior Processing Unit Officer is responsible for managing certification processes and issuing Certificates of Conformity in line with strict business rules and quality standards

Job Summary

  • The Senior Processing Unit Officer is responsible for managing certification processes and issuing Certificates of Conformity in line with strict business rules and quality standards.
  • This role acts as the first-level escalation point for client and affiliate queries while handling complex cases and non-standard certification scenarios.
  • Candidates must ensure timely follow-up on payments and maintain accurate records within e-Trade systems to meet defined KPI timelines.

Matching Summary

The Senior Processing Unit Officer is responsible for managing certification processes and issuing Certificates of Conformity in line with strict business rules and quality standards.

Skills & Requirements

Must-have

  • Certificate of Conformity issuance
  • Complex case management
  • e-Trade system data entry
  • Client query resolution
  • Invoice tracking and payment collection

Nice-to-have

  • Strong communication skills
  • Additional language fluency
  • Professional interpersonal abilities
  • High productivity maintenance

Key Requirements

  • Bachelor's degree in IT, Science, or Commerce
  • Fluency in English required

Work Rights

Not specified

Tailored Resume

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