Payroll, Time & Benefits Team Lead ( Mandarin Speaker )

Roche UK

Petaling Jaya, Malaysia
Payroll, time and benefits operations
People leadership
Service delivery management
Responsible for leading the Payroll, Time as well as Benefits Operations team (or a subset of these process areas) and performing all people leadership related activities in line with the Roche People Practices

Job Summary

  • Responsible for leading the Payroll, Time as well as Benefits Operations team (or a subset of these process areas) and performing all people leadership related activities in line with the Roche People Practices.
  • Ensuring delivery of services in accordance with agreed performance levels (KPI) and in line with legal/regulations (compliance), continuously driving improvement activities/projects (simplification, standardization, automation) for service excellence and consistent customer experience.
  • In line with the Roche People Practices, develop team member’s knowledge, skills, competency, etc. in order to retain and develop talented staff.

Matching Summary

Responsible for leading the Payroll, Time as well as Benefits Operations team (or a subset of these process areas) and performing all people leadership related activities in line with the Roche People Practices.

Skills & Requirements

Must-have

  • Payroll, Time and Benefits Operations
  • People Leadership
  • Service Delivery Management
  • KPI Management
  • Continuous Improvement
  • Vendor Management

Nice-to-have

  • Embraced for unique qualities
  • Open dialogue and genuine connections
  • Growth mindset and customer centricity
  • Cross-border virtual leadership

Key Requirements

  • 5+ years payroll, time and benefits experience
  • 2+ years team leadership experience
  • Strong proficiency in Mandarin language
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter