Customer Service Manager

WALKING ON SUNSHINE PTE. LTD.

Singapore, Singapore
Bachelor's degree in business or commerce
3 to 5 years leadership experience
Professional customer support mindset
The role involves responding to client inquiries professionally and ensuring concerns are addressed quickly and completely

Job Summary

  • The role involves responding to client inquiries professionally and ensuring concerns are addressed quickly and completely.
  • Candidates must educate salon customers based on their real needs while maintaining a positive and empathetic attitude.
  • The position requires gathering customer feedback for continuous improvement and coordinating effectively with the team and management.

Matching Summary

Match Score: 85

The role involves responding to client inquiries professionally and ensuring concerns are addressed quickly and completely.

Skills & Requirements

Must-have

  • Bachelor's Degree in Business or Commerce
  • 3 to 5 years leadership experience
  • Professional customer support mindset
  • High standards of appearance and grooming
  • Exceptional people and communication skills

Nice-to-have

  • Prior experience in the beauty line industry
  • Ability to stay calm with difficult customers
  • Computer literate proficiency
  • Empathetic attitude toward clients

Key Requirements

  • Bachelor's Degree in Business, Commerce or relevant fields
  • Three (3) to five (5) years of leadership experience
  • Experience in customer-service-related capacity
  • Prior experience in the beauty line preferred

Work Rights

Not specified

Tailored Resume

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