Customer Relations Officer / Assistant Customer Relations Officer

IL NETWORK PTE. LTD.

Singapore, Singapore
Min 2 months performance bonus; benefits: annual l...
Handle residents enquiries and feedback
Liaise with hdb and contractors
Manage schedules and appointments
The role involves handling resident enquiries, managing feedback, and liaising with HDB and contractors

Job Summary

  • The role involves handling resident enquiries, managing feedback, and liaising with HDB and contractors.
  • Candidates will be responsible for scheduling appointments, supporting administrative documentation, and ensuring defect closures.
  • Benefits include annual leave, career progression opportunities, and a minimum of two months performance bonus.

Matching Summary

Match Score: 85

The role involves handling resident enquiries, managing feedback, and liaising with HDB and contractors.

Salary

Min 2 months performance Bonus; Benefits: Annual Leave provided; Base: Not specified

Skills & Requirements

Must-have

  • Handle residents enquiries and feedback
  • Liaise with HDB and contractors
  • Manage schedules and appointments
  • Follow up on defects and ensure closure
  • Manage hotline and counter enquiries

Nice-to-have

  • Experience in HIP projects preferred
  • Effective communication skills
  • Proficient in Microsoft Office suite

Key Requirements

  • Minimum GCE 'A' Level qualification
  • 2–3 years of Public Relations experience
  • HIP project experience preferred
  • Fluency in English and one other official language
  • Proficiency in Microsoft Word, Excel, and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter