Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC, USA
Primary location base pyy range: $119,500 usd - $1...
Fully remote
Ai-powered contract lifecycle management
Customer success framework
Workflow redesign and optimization
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us

Job Summary

  • We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.
  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us.

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management
  • Customer Success framework
  • workflow redesign and optimization
  • structured success and adoption plans
  • product usage data assessment
  • executive-level facilitation

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • empathy and shared enthusiasm
  • bold ideas and genuine care

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years customer relationship management
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

Tailored Resume

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