Healthcare Retail Customer Service Assistant

TONG HAI MEDICAL PTE. LTD.

Ang Mo Kio, Singapore
Not specified; benefits: staff lunch provided; pub...
5.5-day work week, fixed working hours
Comfortable communicating with elderly customers
Good communication and customer service skills
Responsible, dependable, and willing to learn
TONG HAI MEDICAL PTE. LTD. is seeking a Healthcare Retail Customer Service Assistant to provide customer service and administrative support in a healthcare retail environment. The ideal candidate will have experience in customer service, particularly within healthcare or related fields, and must possess strong communication skills to assist a diverse clientele, including elderly customers

Job Summary

  • The role involves providing comprehensive customer service and administrative support through various channels including walk-ins, phone calls, and digital platforms.
  • Employees are responsible for recommending suitable healthcare consumables and rehabilitation equipment based on specific customer needs while handling accurate payment transactions.
  • The company offers a supportive team environment with fixed working hours, staff lunch, annual leave, AWS, and medical benefits.

Matching Summary

Match Score: 85

TONG HAI MEDICAL PTE. LTD. is seeking a Healthcare Retail Customer Service Assistant to provide customer service and administrative support in a healthcare retail environment. The ideal candidate will have experience in customer service, particularly within healthcare or related fields, and must possess strong communication skills to assist a diverse clientele, including elderly customers.

Salary

Not specified; Benefits: Staff lunch provided; Public transportation allowance; Annual leave; AWS; Medical/dental insurance; Staff discounts

Skills & Requirements

Must-have

  • Comfortable communicating with elderly customers
  • Good communication and customer service skills
  • Responsible, dependable, and willing to learn
  • Comfortable using computers and Microsoft Office
  • Able to work a 5.5-day work week

Nice-to-have

  • Retail or customer service experience in healthcare
  • Experience in hospitality or service-related industries
  • Pleasant working attitude
  • Team-oriented working environment

Key Requirements

  • Minimum GCE 'N' / 'O' Level qualification
  • Singaporeans, PRs, and eligible work pass holders only

Work Rights

Must be Singaporean, PR, or hold eligible work pass

Tailored Resume

Cover Letter