Collection Representative

Firstsource

Thousand Oaks, California, US
Base: $18.00 – $20.00 ph; bonus/equity: monthly pe...
On-site
Handle inbound and outbound collection calls
Negotiate payment solutions
Manage active account inventory
Handle a high volume of inbound and outbound collection calls with professionalism and empathy

Job Summary

  • Handle a high volume of inbound and outbound collection calls with professionalism and empathy.
  • Competitive hourly pay ($18–$20/hour) plus monthly performance bonuses.
  • Flexible scheduling with Full-Time and Part-Time options available, with no weekends.

Matching Summary

Handle a high volume of inbound and outbound collection calls with professionalism and empathy.

Salary

Base: $18.00 – $20.00 per hour; Bonus/Equity: Monthly Performance Bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Handle inbound and outbound collection calls
  • Negotiate payment solutions
  • Manage active account inventory
  • Utilize collection systems
  • Adhere to compliance guidelines

Nice-to-have

  • Professionalism and empathy
  • Achieving goals
  • Helping customers resolve accounts
  • Supportive team environment

Key Requirements

  • Previous experience in collections, sales, telemarketing, or call center preferred
  • Must adhere to all state, federal, and client compliance guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter