Front Of House Reservations Team Member Canary Wharf, United Kingdom £33,471 Per Annum Full Time - Permanent Apply By No Expiry Date Posted On 12 May, 2026

Rapport Guest Services

Canary Wharf, United Kingdom
Base: £33,471 py; bonus/equity: not specified; ben...
On-site
Previous customer service experience
Excellent verbal and written communication skills
Computer literacy with professional phone etiquette
This role involves answering telephone calls, managing the UK booking process, and coordinating with reception and catering teams

Job Summary

  • This role involves answering telephone calls, managing the UK booking process, and coordinating with reception and catering teams.
  • Employees enjoy exclusive travel and grocery discounts, a contributory pension scheme, and one paid day off annually for community causes.
  • The position requires adherence to site procedures, performing room checks, and ensuring health and safety standards are met.

Matching Summary

This role involves answering telephone calls, managing the UK booking process, and coordinating with reception and catering teams.

Salary

Base: £33,471 per annum; Bonus/Equity: Not specified; Benefits: Contributory pension, wellness programs, life assurance, cash rewards

Skills & Requirements

Must-have

  • Previous customer service experience
  • Excellent verbal and written communication skills
  • Computer literacy with professional phone etiquette
  • Ability to work independently and manage workload
  • Proof of UK address for last 6 years

Nice-to-have

  • Positive and outgoing personality
  • Proactive and adaptable mindset
  • Experience in training new joiners
  • Ambition to learn and grow professionally
  • Strong attention to detail

Key Requirements

  • Proof of UK address for last 6 years
  • Successful vetting outcome required
  • Customer service experience preferred

Work Rights

Must have proof of UK address for last 6 years

Tailored Resume

Cover Letter