Senior Executive, Policy Servicing

Prudential

Kuala Lumpur, Malaysia
Policy service requests processing
Shield function processing
Refund of excess payments
Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured

Job Summary

  • Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.
  • In this role, you will be working on the processing of Policy Service requests from customers on a day-to-day basis, ensuring requests are processed accurately within the service level agreement.
  • We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions, pledging to make Prudential a place where you can Connect, Grow, and Succeed.

Matching Summary

Prudential's purpose is to be partners for every life and protectors for every future, creating a culture where diversity is celebrated and inclusion is assured.

Skills & Requirements

Must-have

  • Policy Service requests processing
  • Shield function processing
  • Refund of excess payments
  • Change of payer processing
  • Termination of policy processing
  • Change plan request processing

Nice-to-have

  • Customer-oriented
  • Good interpersonal skills
  • Problem solving skills
  • Dedicated team player
  • High level of integrity
  • Good attitude

Key Requirements

  • 1-2 years working experience
  • Health insurance policy servicing experience
  • Degree holder
  • Proficient in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter