Service Delivery Engineer, Pure Ip

BCM One

Blue Bell, Pennsylvania, US
Competitive industry salaries; not specified; comp...
**
5+ years sip voip experience
Sbc environment configuration
Sip messaging call flow analysis
** BCM One is seeking a Service Delivery Engineer to join their Pure IP Engineering team, focusing on provisioning and managing communication services for clients. The ideal candidate should have extensive experience in SIP and VoIP technologies, a collaborative mindset, and a strong customer service orientation. **

Job Summary

  • The role involves provisioning and configuring secure, reliable communication solutions for Pure IP customers across platforms like Microsoft Teams and Zoom.
  • Candidates must possess strong technical skills in SIP, VoIP, and SBC environments to troubleshoot issues and ensure seamless service handoffs.
  • BCM One offers a collaborative culture with opportunities for professional development, competitive salaries, and comprehensive benefits including a matching 401(k) plan.

Matching Summary

Match Score: 75

** BCM One is seeking a Service Delivery Engineer to join their Pure IP Engineering team, focusing on provisioning and managing communication services for clients. The ideal candidate should have extensive experience in SIP and VoIP technologies, a collaborative mindset, and a strong customer service orientation. **

Salary

Competitive industry salaries; Not specified; Comprehensive medical, dental, vision, life, disability, and 401(k) matching

Skills & Requirements

Must-have

  • 5+ years SIP VoIP experience
  • SBC environment configuration
  • SIP messaging call flow analysis
  • Packet capture analysis skills
  • Microsoft Teams Direct Routing
  • Number porting execution

Nice-to-have

  • Customer-focused communication style
  • Collaborative global team mindset
  • Continuous learning drive
  • Proactive problem-solving attitude
  • ServiceNow ticket management

Key Requirements

  • 5+ years hands-on SIP/VoIP experience
  • Fundamental understanding of IP Networking
  • Experience with test plan creation
  • Degree in Networking or related field preferred

Work Rights

Not specified

Tailored Resume

Cover Letter