Product Support Specialist

Stryker Corporation

Multiple Locations, US
On-site
Clinical product support
Mako surgical procedures
Technical expertise
Stryker Corporation is seeking a Product Support Specialist to enhance its Joint Replacement business by providing clinical and technical support for Hip and Knee products to orthopedic surgeons. The role involves promoting Stryker's Mako surgical robot, ensuring optimal customer service, and growing existing accounts

Job Summary

  • The Product Support Specialist provides clinical product support to end users along with guidance and assistance during Mako surgical procedures.
  • Serve as front-line clinical and technical support to surgeons and hospital staff before, during and after surgical procedures.
  • Train and guide surgeons and hospital staff in the use of Stryker’s Mako robot including set-up, breakdown and related intra-operative activities to ensure precise and successful surgical outcomes.

Matching Summary

Match Score: 85

Stryker Corporation is seeking a Product Support Specialist to enhance its Joint Replacement business by providing clinical and technical support for Hip and Knee products to orthopedic surgeons. The role involves promoting Stryker's Mako surgical robot, ensuring optimal customer service, and growing existing accounts.

Skills & Requirements

Must-have

  • Clinical product support
  • Mako surgical procedures
  • Technical expertise
  • Customer service
  • Sales skills
  • Business planning
  • Market observations

Nice-to-have

  • Outstanding ethics
  • Outgoing and persuasive manner
  • Confidence and persistence
  • Positive attitude
  • Collaborative partners

Key Requirements

  • Valid driving license
  • Willingness to travel
  • OR experience
  • Mako 101 and 201 training
  • JR 101 and 201 training

Work Rights

Not specified

Tailored Resume

Cover Letter