Spanish Customer Service Host

Betway Group

Ceuta, Spain
Spanish as a first language
Fluency in english
Respond to customer queries
As our Customer Service Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through live chats, calls and emails, assisting them with their queries and/complaints

Job Summary

  • As our Customer Service Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through live chats, calls and emails, assisting them with their queries and/complaints.
  • Providing world-class customer service by responding to customer queries by telephone, email, and online chats in Spanish and/or English, where applicable.
  • Our learning and development programmes give you the tools, training and opportunities to level up fast.

Matching Summary

As our Customer Service Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through live chats, calls and emails, assisting them with their queries and/complaints.

Skills & Requirements

Must-have

  • Spanish as a first language
  • Fluency in English
  • Respond to customer queries
  • Handle complex interactions clearly
  • Work on 24/7 shift rotations

Nice-to-have

  • Out-of-the-box thinkers
  • Technical masterminds
  • Outstanding creatives
  • Mind-boggling number crunchers
  • Collaborative mindset
  • Stay sharp, productive and positive

Key Requirements

  • Spanish as a first language
  • Fluency in English
  • Availability to work on 24/7 shift rotations

Work Rights

Not specified

Tailored Resume

Cover Letter