Director, Collections

Brex

San Francisco, California, United States
Base: $176,000 - $220,000; equity: may be provided...
On-site
10+ years in collections or credit cycle management
5+ years focused on b2b unsecured credit
3+ years in senior leadership role
This role leads Brex's strategy for recovering delinquent balances while balancing financial outcomes with long-term customer relationships

Job Summary

  • This role leads Brex's strategy for recovering delinquent balances while balancing financial outcomes with long-term customer relationships.
  • The position requires deep domain expertise in commercial collections strategies including arbitration, bankruptcy proceedings, and debt settlement.
  • Candidates must partner with Data Science teams to build predictive risk models and leverage agentic AI for automated outreach.

Matching Summary

This role leads Brex's strategy for recovering delinquent balances while balancing financial outcomes with long-term customer relationships.

Salary

Base: $176,000 - $220,000; Equity: May be provided as part of total compensation package; Benefits: Not specified

Skills & Requirements

Must-have

  • 10+ years in collections or credit cycle management
  • 5+ years focused on B2B unsecured credit
  • 3+ years in senior leadership role
  • Experience with commercial workout arrangements
  • Proficiency with BI tools like Looker or Hex
  • Knowledge of bankruptcy proceedings and legal recoveries

Nice-to-have

  • Experience implementing AI-assisted collections outreach
  • Understanding of startup venture-backed cash flow dynamics
  • Background in modern banking environments
  • Ability to present complex risk metrics to C-suite

Key Requirements

  • 10+ years experience in collections or risk operations
  • 5+ years specifically in B2B commercial unsecured credit
  • 3+ years in a senior leadership role
  • Deep expertise in commercial collections strategies
  • Highly analytical with data warehouse navigation skills

Work Rights

Not specified

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