Practice Patient Care Coordinator Lead Urologic Institute
Capital Region Health Care Corporation
Medical office operations knowledge
Electronic medical records proficiency
Dnv guidelines compliance understanding
The Lead PCC provides training and support for all Practice Patient Care Coordinators to facilitate high levels of patient, provider, and employee engagement
Job Summary
The Lead PCC provides training and support for all Practice Patient Care Coordinators to facilitate high levels of patient, provider, and employee engagement.
This role requires ensuring policies and protocols are followed while upholding DNV guidelines as well as state and federal laws that regulate physician practices.
The incumbent demonstrates leadership skills by training peers, collaborating with other teams, and developing staff training materials.
Matching Summary
The Lead PCC provides training and support for all Practice Patient Care Coordinators to facilitate high levels of patient, provider, and employee engagement.
Skills & Requirements
Must-have
Medical office operations knowledge
Electronic medical records proficiency
DNV guidelines compliance understanding
Staff training and mentoring capability
Patient registration and referral coordination
Nice-to-have
Demonstrated customer service ability
Familiarity with medical terminology
Process improvement experience
Strong collaboration skills
Ability to work independently
Key Requirements
High School degree or GED equivalency required
Minimum of one year as a CHMG Patient Care Coordinator