Claims Consultant

161

Tweed Heads, Australia
Not specified; annual incentive scheme included; s...
Hybrid (3 days remote after 3 months based on performance)
Customer focused service delivery
Workers compensation claim management
Legislative and compliance adherence
EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, emphasizing customer service and support for injured workers. The role offers flexibility for remote work and is part of a collaborative team environment focused on employee development and wellbeing

Job Summary

  • The role involves managing a portfolio of workers compensation claims while providing empathetic support to injured workers returning to work.
  • Candidates will collaborate with Technical Specialists, Injury Management Specialists, and Team Leaders to deliver end-to-end case outcomes.
  • The company offers a diverse culture with flexible work-from-home options up to three days per week after the initial probation period.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office to manage a portfolio of workers' compensation claims, emphasizing customer service and support for injured workers. The role offers flexibility for remote work and is part of a collaborative team environment focused on employee development and wellbeing.

Salary

Not specified; Annual incentive scheme included; Salary reviews available

Skills & Requirements

Must-have

  • Customer focused service delivery
  • Workers compensation claim management
  • Legislative and compliance adherence
  • Stakeholder liaison capabilities
  • Team collaboration skills

Nice-to-have

  • Previous medical or hospitality experience
  • Retail or corporate background
  • Creative problem solving abilities
  • High attention to detail
  • Self-motivated work style

Key Requirements

  • Face-to-face group interview attendance required
  • Availability for full-time permanent position
  • Start date June 9th 2026

Work Rights

Not specified

Tailored Resume

Cover Letter