Senior Resource Planning Analyst

Domestic & General

UK
Hybrid
Workforce planning
Demand forecasting
Resource modelling
This role offers an exciting opportunity to make a visible impact by taking ownership of forecasting, capacity planning, and strategic workforce insight across a multi-channel operation

Job Summary

  • This role offers an exciting opportunity to make a visible impact by taking ownership of forecasting, capacity planning, and strategic workforce insight across a multi-channel operation.
  • You will lead the creation of accurate workload forecasts, build robust staffing models, and guide strategic conversations across the business, ensuring decision-makers have the insight they need.
  • Domestic & General encourages personal and professional growth with internal mobility and leadership development programs, alongside benefits like a hybrid role, health cash plan, and a free protection plan.

Matching Summary

This role offers an exciting opportunity to make a visible impact by taking ownership of forecasting, capacity planning, and strategic workforce insight across a multi-channel operation.

Skills & Requirements

Must-have

  • workforce planning
  • demand forecasting
  • resource modelling
  • Erlang staffing models
  • advanced Excel usage
  • translate complex data
  • operational excellence

Nice-to-have

  • continuous improvement mindset
  • collaborating effectively
  • creative, fast-moving culture
  • transformational change

Key Requirements

  • Strong experience in workforce planning
  • Proficiency with Erlang staffing models
  • Advanced Excel usage
  • Confident communication skills
  • Experience presenting to senior stakeholders

Work Rights

Not specified

Tailored Resume

Cover Letter