Customer Operations Manager

140

7+ years medical device experience
Bachelor's degree in business
S&op forecasting process management
This position serves as the primary site-based customer champion, ensuring advocacy for customers within the Site Leadership Team

Job Summary

  • This position serves as the primary site-based customer champion, ensuring advocacy for customers within the Site Leadership Team.
  • The manager is responsible for developing unconstrained unit forecasts for the S&OP process while supporting factory direct and enterprise accounts.
  • Success requires strict adherence to FDA regulations, ISO certifications, and core company values including candor and integrity.

Matching Summary

This position serves as the primary site-based customer champion, ensuring advocacy for customers within the Site Leadership Team.

Skills & Requirements

Must-have

  • 7+ years medical device experience
  • Bachelor's degree in business
  • S&OP forecasting process management
  • ISO certification adherence
  • FDA regulatory compliance knowledge

Nice-to-have

  • Strong customer advocacy mindset
  • Cross-functional collaboration skills
  • Process improvement leadership
  • Strategic relationship building

Key Requirements

  • Minimum 7 years experience in medical device field
  • Bachelor's degree in business or related field
  • Knowledge of Quality Management Systems (QMS)
  • Experience with FDA regulations and safety requirements

Work Rights

Not specified

Tailored Resume

Cover Letter