Client Experience Coordinator

CCA Global Partners

St. Louis, MO, United States
**
Frontline phone support
Customer service issues resolution
Workmanship warranty claims
** CCA Global Partners is seeking a Client Experience Coordinator in St. Louis, MO, to provide frontline support to members and partners in the insurance sector. The ideal candidate should possess strong communication and problem-solving skills, with a background in customer service or insurance. **

Job Summary

  • The Client Experience Coordinator will provide incoming frontline phone support to our members, insurance carrier partners, and policy holders.
  • CCA Global Partners offers a hybrid work schedule with opportunity to work remotely Mondays and Fridays and in-office Tuesdays through Thursdays.
  • We care about you AND your family. We want to make your life better and easier.

Matching Summary

Match Score: 75

** CCA Global Partners is seeking a Client Experience Coordinator in St. Louis, MO, to provide frontline support to members and partners in the insurance sector. The ideal candidate should possess strong communication and problem-solving skills, with a background in customer service or insurance. **

Skills & Requirements

Must-have

  • Frontline phone support
  • Customer service issues resolution
  • Workmanship warranty claims
  • Microsoft Office Suite proficiency
  • Keyboard skills

Nice-to-have

  • Entrepreneurship passion
  • Community focus
  • Can-do attitude
  • Adaptable in fast-paced environment
  • Collaborative and friendly team

Key Requirements

  • 2-4 years customer service support experience
  • 2-4 years insurance industry experience
  • Ability to learn complex software programs
  • Basic math knowledge
  • Intermediate computer skills
  • Excellent communication skills
  • Strong interpersonal skills
  • Strong de-escalation skills

Work Rights

Not specified

Tailored Resume

Cover Letter