Service Assistant

BMW of South Austin

Pleasanton, California, US
Base hourly compensation: $17.00 to $23.00; bonus/...
Customer service and interaction
Vehicle check-in process
Scheduling service appointments
Responsible for identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed

Job Summary

  • Responsible for identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.
  • Greets customers, assists with vehicle check-in, identifies required maintenance, and may advise on additional services.
  • The position requires regular and predictable attendance, with scheduled shifts potentially including evenings, weekends, and holidays.

Matching Summary

Responsible for identifying and documenting service, maintenance, and repair service for customers, as well as scheduling service to be performed.

Salary

Base Hourly Compensation: $17.00 to $23.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and interaction
  • Vehicle check-in process
  • Scheduling service appointments
  • Identifying maintenance needs
  • Processing payments and keys

Nice-to-have

  • Servant leadership values
  • Teamwork through trust
  • Commitment to customer enthusiasm
  • Passion for winning
  • Continuous improvement mindset

Key Requirements

  • High School Diploma or GED
  • Up to 3 years of experience
  • Automotive or customer service experience desired
  • Basic knowledge of vehicle mechanical operations
  • Valid Driver's License
  • Intermediate Microsoft Office skills
  • Dealership Management System knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter