Opintoneuvoja

mycourses.aalto.fi

Base: according to university collective agreement...
Academic advising and student support
Customer service orientation
Fluent finnish and english communication
As an academic advisor, you will provide general study guidance face-to-face, by phone, email, and through a case management system while also staffing the student service point

Job Summary

  • As an academic advisor, you will provide general study guidance face-to-face, by phone, email, and through a case management system while also staffing the student service point.
  • You will participate in organizing various events including orientation week and school-specific events for first-year and exchange students.
  • The role offers flexible working hours averaging 10 hours per week, allowing work to be balanced alongside studies, and you will work as part of a skilled and friendly team of study service specialists.

Matching Summary

As an academic advisor, you will provide general study guidance face-to-face, by phone, email, and through a case management system while also staffing the student service point.

Salary

Base: According to university collective agreement; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Academic advising and student support
  • Customer service orientation
  • Fluent Finnish and English communication
  • Use of case management systems
  • Part-time flexible working hours
  • Teamwork with study services experts

Nice-to-have

  • Presentation skills
  • Swedish language proficiency
  • Initiative and proactivity
  • Interest in academic matters
  • IT system proficiency
  • International working environment

Key Requirements

  • Aalto University undergraduate student
  • Familiarity with electrical engineering studies
  • Fluent oral and written Finnish and English
  • Availability for 10 hours per week including 4-6 hours of duty
  • Ability to work during academic year 2026-2027
  • Customer service experience preferred

Work Rights

Must be Aalto University student or employee

Tailored Resume

Cover Letter