Provide remote or on-site technical support for installation issues, digital, APF, software, and BIM related issues, as well as ride comfort to ensure customer specification requirements
Job Summary
Provide remote or on-site technical support for installation issues, digital, APF, software, and BIM related issues, as well as ride comfort to ensure customer specification requirements.
Train local Trainers/employees during site visits and/or deliver scheduled training sessions, and co-operate with global and local training centers.
KONE focuses on creating an innovative and collaborative working culture, valuing employee engagement, sustainability, ethical business practices, and mutual trust and respect.
Matching Summary
Provide remote or on-site technical support for installation issues, digital, APF, software, and BIM related issues, as well as ride comfort to ensure customer specification requirements.
Skills & Requirements
Must-have
Remote and site technical support
Installation issue support
Digital, APF, software, BIM support
Ride comfort technical support
Quality reporting and corrective actions
Safety procedures adherence
Global process guidelines
Nice-to-have
Innovative and collaborative culture
Employee engagement and participation
Sustainability and ethical practices
Trust and respect among co-workers
Performance recognition
Key Requirements
Experience in technical field support
People management experience (for team leader roles)