Guest Service/ticket Taker- Irving Plaza

Live Nation Entertainment

Base: $17.00 usd hourly; bonus/equity: not specifi...
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Customer service and communication skills
Handling customer inquiries and complaints
Ability to lift and carry 50 lbs
** Live Nation Entertainment is seeking a Guest Service/Ticket Taker at Irving Plaza, emphasizing exemplary customer service and employee care. The role involves direct interaction with customers, addressing inquiries and complaints, and supporting the venue's sustainability initiatives. **

Job Summary

  • Live Nation Entertainment is the world’s leading live entertainment and eCommerce company operating over 45 venues across the United States.
  • The Guest Service member will interact with customers to provide information, resolve complaints, and deliver exemplary customer service to maintain loyalty.
  • Employees are encouraged to show care by participating in sustainability programs and partnering with team members to close the venue after shows.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Guest Service/Ticket Taker at Irving Plaza, emphasizing exemplary customer service and employee care. The role involves direct interaction with customers, addressing inquiries and complaints, and supporting the venue's sustainability initiatives. **

Salary

Base: $17.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service and communication skills
  • Handling customer inquiries and complaints
  • Ability to lift and carry 50 lbs
  • Walking and climbing stairs frequently
  • Record keeping of customer interactions

Nice-to-have

  • Strategic thinking and problem-solving
  • Teamwork and program execution
  • Participation in sustainability programs
  • Tact and diplomacy in communication

Key Requirements

  • High School Diploma or equivalent
  • At least 2 years in Customer Service and communications
  • Work authorization without employer visa sponsorship

Work Rights

Must have work authorization without employer sponsorship

Tailored Resume

Cover Letter