Technical Support Engineer

Salesforce

San Francisco, CA, USA
Base: $80,900 - $122,300; bonus/equity: not specif...
2+ years in technical support
Experience troubleshooting software applications
Strong understanding of database concepts
As a Technical Support Engineer, you will work directly with customers to resolve critical issues and guide adoption of Salesforce technology

Job Summary

  • As a Technical Support Engineer, you will work directly with customers to resolve critical issues and guide adoption of Salesforce technology.
  • You will serve as a trusted technical partner by providing expert troubleshooting and best practices throughout their use of the Salesforce platform.
  • Salesforce offers a variety of benefits to help you live well, including time off programs, medical, dental, vision, and mental health support.

Matching Summary

As a Technical Support Engineer, you will work directly with customers to resolve critical issues and guide adoption of Salesforce technology.

Salary

Base: $80,900 - $122,300; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 2+ years in technical support
  • Experience troubleshooting software applications
  • Strong understanding of database concepts

Nice-to-have

  • Portuguese and Spanish proficiency
  • Experience with AI technologies
  • Customer-focused mindset

Key Requirements

  • Bachelor’s degree in Computer Science or related field
  • Experience with Java-based applications
  • Professional proficiency in spoken and written English

Work Rights

Not specified

Tailored Resume

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