Base: $36,000 - $47,000; bonus: eligible for annua...
Not specified (assumed to be hybrid based on the nature of the role).
3-5 years financial industry experience
Retail or phone banking experience required
Excellent telephone and computer skills
Wintrust is seeking a Digital Customer Support Specialist who will provide exceptional service to customers through digital channels. The ideal candidate should possess strong technical skills in mobile and online banking and have a passion for customer support
Job Summary
This position delivers best-in-class service to Wintrust Financial customers via telephone and electronic channels while walking them through troubleshooting steps.
Wintrust offers a competitive pay range of $36,000 - $47,000 along with an annual discretionary bonus and comprehensive benefits including medical, dental, vision, and a 401k match.
The ideal candidate is a brand ambassador who communicates in an engaging manner and possesses superior computer skills to navigate various applications.
Matching Summary
Match Score: 85
Wintrust is seeking a Digital Customer Support Specialist who will provide exceptional service to customers through digital channels. The ideal candidate should possess strong technical skills in mobile and online banking and have a passion for customer support.