Associate It Service Center Rep

University of Arkansas for Medical Sciences

Unknown, US
Commensurate with education + experience; not spec...
Fully remote
Associate degree in information technology or related field
Two years of experience in it support functions
Working knowledge of microsoft office products
The University of Arkansas for Medical Sciences is seeking an Associate IT Service Center Representative to provide first-tier support for applications and hardware while working primarily from home after initial training. The ideal candidate should have relevant technical experience and possess strong communication skills

Job Summary

  • The University of Arkansas for Medical Sciences champions being a collaborative health care organization focused on improving patient care.
  • This position provides first-tier support to end-users for applications and hardware under the direction of the IT Client Services Management Team.
  • Employees are eligible for benefits including medical, dental, vision plans, retirement matching up to 10%, and education discounts.

Matching Summary

Match Score: 85

The University of Arkansas for Medical Sciences is seeking an Associate IT Service Center Representative to provide first-tier support for applications and hardware while working primarily from home after initial training. The ideal candidate should have relevant technical experience and possess strong communication skills.

Salary

Commensurate with education and experience; Not specified; Benefits: Health, Dental, Vision, Retirement match up to 10%

Skills & Requirements

Must-have

  • Associate degree in Information Technology or related field
  • Two years of experience in IT support functions
  • Working knowledge of Microsoft Office products
  • Experience supporting Skype and VPN connections
  • Strong written and verbal communication skills

Nice-to-have

  • Bachelor's degree in Information Technology
  • Ability to work effectively in a team-oriented environment
  • Recommend systems modifications to reduce user problems

Key Requirements

  • Associate degree plus two years IT experience OR High School Diploma plus four years IT experience
  • Proof of legal authority to work in the United States
  • Pass pre-employment screening including criminal background check and drug testing

Work Rights

Must have proof of legal authority to work in the United States

Tailored Resume

Cover Letter