The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers, managing diverse teams and ensuring unified standards
Job Summary
The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers, managing diverse teams and ensuring unified standards.
Northern Trust offers a flexible and collaborative work culture with financial strength and stability, encouraging internal movement and community involvement.
The role involves driving continuous improvement initiatives, optimizing delivery processes, and fostering innovation and efficiency across infrastructure domains.
Matching Summary
The Infrastructure Quality Manager is accountable for delivering and maintaining superior infrastructure quality across multiple towers, managing diverse teams and ensuring unified standards.
Skills & Requirements
Must-have
infrastructure testing and operations
incident and change management
vendor management and resource allocation
ITIL and SDLC process expertise
testing methodologies and tools
management of distributed and offshore teams
Nice-to-have
banking and financial services tools experience
collaborative team player
innovative and continuous improvement mindset
customer-centric approach
exceptional communication skills
mentorship and leadership abilities
Key Requirements
Minimum 14+ years infrastructure testing experience
Minimum 5 years experience with ADO, SCOM, WebLogic, Java, SharePoint, Exadata, Unix/Linux, Mainframe, security tools
Bachelor's degree or equivalency in STEM preferred
Experience managing distributed and offshore teams
Proficient in ITIL service management and ServiceNow