Not specified (potentially hybrid or onsite based on company culture).
4 years working experience
2-3 years insurance or hotline experience
Secondary education graduate
AIA is seeking a Service Advisor II to manage customer inquiries and complaints related to their operations, including underwriting, policy services, and claims. The ideal candidate should have at least 2-3 years of relevant experience in insurance or customer service and be willing to obtain necessary licenses
Job Summary
The role involves handling customer enquiries and complaints regarding all activities in the operation process including Underwriting, Policy Owner Service, and Claims.
Candidates are required to obtain specific licenses from the Insurance Authority (IA) and Mandatory Provident Fund Schemes Authority (MPFA).
AIA is seeking ambitious people driven to work with inspiring leaders to help a billion people live Healthier, Longer, Better Lives by 2030.
Matching Summary
Match Score: 75
AIA is seeking a Service Advisor II to manage customer inquiries and complaints related to their operations, including underwriting, policy services, and claims. The ideal candidate should have at least 2-3 years of relevant experience in insurance or customer service and be willing to obtain necessary licenses.