Customer Service Representative (Collections)

ADVANTEST (SINGAPORE) PTE. LTD.

Singapore
Not specified (potentially hybrid or onsite based on customer interaction requirements)
Bachelor of business or equivalent degree
Accounting and finance knowledge required
Proficient in english and chinese languages
Advantest (Singapore) Pte. Ltd. is seeking a Customer Service Representative (Collections) to manage global Accounts Receivables through centralized collection operations. The role involves collaborating with various departments, handling customer inquiries, and engaging in reporting and presentations, requiring a strong background in finance and proficiency in both English and Chinese

Job Summary

  • The primary role involves providing centralized Collections operations to support the global Accounts Receivables function.
  • Candidates must ensure KPIs for Overdues and Aging of AR are met while managing customer payment delinquency.
  • The position requires working closely with Sales, Support, and Credit departments to resolve escalations and handle enquiries.

Matching Summary

Match Score: 75

Advantest (Singapore) Pte. Ltd. is seeking a Customer Service Representative (Collections) to manage global Accounts Receivables through centralized collection operations. The role involves collaborating with various departments, handling customer inquiries, and engaging in reporting and presentations, requiring a strong background in finance and proficiency in both English and Chinese.

Skills & Requirements

Must-have

  • Bachelor of Business or equivalent degree
  • Accounting and Finance knowledge required
  • Proficient in English and Chinese languages
  • Microsoft Excel and PowerPoint proficiency
  • Oracle system experience preferred

Nice-to-have

  • Two years relevant experience in similar role
  • Strong academic credentials for fresh graduates
  • Ability to work occasional early hours
  • Willingness to travel domestically and overseas
  • Team player mindset for backup support

Key Requirements

  • Minimum two years relevant experience or strong academic credentials
  • Fluency in verbal and written English and Chinese
  • Degree in Business, Business Administration, or equivalent

Work Rights

Not specified

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